Refunds and Returns Policy
Effective Date: January 1, 2023
1. No Returns Policy
Due to the availability of our inexpensive sample sets, which allow customers to sample our products before committing to a full-size purchase, we do not accept returns or exchanges.
2. Damaged or Defective Products
If your order arrives damaged or defective, contact us within 7 days with photos of the issue. We will replace the item or issue store credit.
3. Refunds
Refunds are issued for damaged or defective items that cannot be replaced. Refunds will be processed to your original payment method.
4. Discovery Box
Our perfume samples are non-refundable and non-returnable, as they are designed to provide a risk-free way to explore our products.
5. Contact Information
For assistance, contact:
Alurent Health & Beauty
30 North Gould Street
Sheridan, WY 82801
United States
+1 877.863.7700
Email: support@alurent.com
Thank you for choosing Alurent Health & Beauty!